Quality Programs

Our business is moving people's lives.
Our commitment is to provide the customer with the best moving experience before, during and after their move... to exceed their expectations and to deliver a hassle-free and "zero defect" moving experience.

Our customer is the reason we exist.  Our image and service will be second to none.  Our futures depend on it.  Our people are the key to success.  All employees will have an opportunity to reach their greatest potential.  We will treat one another with honesty and respect.  We will seek innovative ways to be the leader in our industry.  We will use all available resources, including employees, customers, trade associations and suppliers.  By so doing, we will provide a reasonable return on owner's investment.

Goals

1. Provide safe working conditions
2. Maintain a high standard of ethics
3. Provide quality growth and investments
4. Protect the environment
5. Promote working together
6. Participate in community affairs
7. Redefine "Making Work Fun"

Horne Storage Company is committed to a policy of "ZERO DEFECTS" for each function of the organization and for customer satisfaction.

We will deliver defect-free work and services, on time to our customers - both internal and external.

Implementation of this policy makes it essential that each person be committed to performance exactly as required.

It is our basic operation philosophy to concentrate on prevention methods, to make quality a way of life and perpetuate an attitude of "Do It Right the First Time (DRIFT) - Every Time".